I was very shocked this trip as we have stayed here many times. Security seems to have been pushed aside. Every exterior door, public access, was unlocked. Anyone could enter the hotel at any time. We even witnessed beach goers parking next to the hotel in clearly marked hotel parking and walk to the beach! Have we gotten to the point where nothing is ever said to anyone for fear of making them angry and getting a bad review? I would think that the safety of your guests would be a top priority . We really love this hotel and most of what you have to offer, but we may start to look elsewhere if this is the attitude the hotel now has.
Shari
2025年4月
Rooms were very clean! Great atmosphere
Carla
2025年4月
Staff member very unpleasant front desk staff is so out of patience housekeeping don't speak no English I ordered food from kitchen it was awful the bar staff were wonderful everyone there was pleasant n graceful I love being on the water I'm getting married soon I would have loved to have my wedding there I don't want my family n friends mistreated so I have to find another place I were there q5 days July 3rd to July 17th I would probably not go back I got charged a 340 dollar deposit haven't been returned
Janice
2024年8月
The Tiki Deck server, Roe, was absolutely awesome. She was pleasant, very friendly and was accurate with our orders. She should train some of the other servers that seemed a bit snippy. This was our third visit and hope to be visiting again.
Shelby
2024年5月
The pool was absolutely beautiful!! The patio furniture was very clean & organized. The deck bar was awesome and staff friendly and accommodating. It was so great that you can step right on to the beach from the back deck. We went to the gym which was very clean and nice! Complimentary breakfast was THE BEST!!!! Tasty and plenty of options.
Alicia
2024年10月
I stayed in the King Suite and it was clean, spacious, comfortable and the temperature control was good. There is a laundry (washer & dryer) on the 7th floor, so there was no ice maker on that floor. I just had to go down 1 flight for ice. I asked ahead for feather pillow and it was no problem. The breakfast was terrific for this type of hotel, the bins were always kept full and your usual scrambled eggs, sausage, waffles, bread selections and also yogurt, cereals, fruits etc. There was coffee in the lobby free for the taking day and night. The weather was not great (1st week of March, 2024) while I was there, but I can tell you this hotel has the only heated pool on Jax Beach (that I know of), maybe one or 2 others, but ask before you make reservations about that. There s also a heated jacuzzi. The outside tiki bar didn't open until 4pm, it could have opened earlier for people on vacation and playing at the pool, but it was closed on the cooler rainy days. Meanwhile, there is a bar with Happy Hour on the inside of the hotel.
Linda
2024年3月
It was decorated artistically in a nautical theme being that it was oceanfront. The furniture and decor were sturdy and new looking. Not like some hotels that in 2 yrs they won’t be in the A list. Everything smelled fresh. Parking was protected. All staff were friendly and helpful. The pool is gorgeous. The food & drinks at outdoor Tiki Bar were delicious and not hotel outrageously priced. We will return on our monthly trips to check on rental property.
Nicolette
2024年8月
The view was amazing to wake up to each morning. The pool is so fun and hot tub inviting. We loved the breakfast and like that the options were switched up a little each morning. We are night time decaf coffee drinkers so the fact that there is always fresh coffee in the lobby both regular and decaf and hot water for teas and cocoa was a big plus!
Timothy
2023年6月
Breakfast was hot and delicious every morning. Coffee was great too. Pool was awesome and beach access was very convenient. Front desk staff (Ms. Kathy, and the guy in the mornings) were expectational and very friendly. Deliha (sp?) the room cleaner was very accommodating also. I always enjoyed the dog friendly side of the hotel. So many cute dogs.
Tracy
2023年6月
The breakfast the tiki hut staff and the crew that cleaned the rooms were excellent.
Marketta
2023年7月